SHIPPING
We offer free standard shipping on all orders over $200.
Any orders under $200 will incur a $10 shipping charge and the product will be sent by Standard Australia Post or Courier.
IF ORDERED BEFORE 3PM MONDAY - FRIDAY, YOUR ITEM WILL BE SHIPPED/BOOKED THAT DAY.
Please note that these are estimates, and actual delivery times may vary. Rural areas/outside metro cities may have slightly longer delivery times.
During sale and promotional periods please allow an additional day for dispatch.
We will notify you if there are any delays or issues with shipping your goods within a reasonable time frame. Please don't hesitate to contact us online@clothandco.co if you have any queries.
AUSTRALIA
Free standard delivery (2-7 days) for all orders over $200aud
$10 standard delivery (2-7 days) for all orders under $200aud
$12.00 express delivery (1-3 business days) in available areas when ordered before 3pm mon-fri
NEW ZEALAND
Free express delivery (5 -7 days) for all orders over $200aud New Zealand wide with Australia post.
$10.00 express delivery (5 -7 days) on all other orders New Zealand wide with Australia post.
Please note orders shipped to NZ may incur duties, customs charges and fees (including GST on duty / freight) charged by the NZ Customs Service once the order reaches its destination port. These amounts must be paid by you directly to the NZ Customs Service or its authorised service provider.
INTERNATIONAL SHIPPING
Cloth & Co. ship worldwide via Australia Post or courier.
Free express delivery (5 -7 days) for all orders over $200aud with Australia post or Courier.
$35.00aud express delivery (5-7 days) on all other orders worldwide with Australia post or Courier.
All shipments sent internationally follow a DDU (Delivery Duties Unpaid) protocol, wherein any applicable taxes or duties are the sole responsibility of the customer. If such fees are declined, and the package is sent back to Cloth & Co., the refund amount will be reduced by a return shipping fee. It is advised to contact the customs office in your country for more information, as Cloth & Co. cannot determine the exact amount of taxes or duties that may be incurred.
CLICK & COLLECT
You are able to collect your order from our showroom located in Warriewood, NSW 2102 from 10am - 4pm Monday, Wednesday & Thursday.
You will receive an email notification once your order is ready to be collected, usually within 24hrs (during the business week).