Delivery

AUSTRALIA 

Our Free* Standard Shipping

If ordered before 3pm Monday - Friday, your item will be shipped/booked that day via Australia Post or Courier.

Estimated delivery times:

Sydney 2-3 Business Days

Canberra 2-3 Business Days

Melbourne 4-5 Business Days

Brisbane 4-5 Business Days

Adelaide 4-5 Business Days

Hobart 6-7 Business Days

Perth 6-7 Business Days

Darwin 6-7 Business Days

 

Please note that these are estimates, and actual delivery times may vary. Rural areas/outside metro cities may have slightly longer delivery times.

During sale and promotional periods please allow an additional day for dispatch.

*Free Shipping is for orders $150 and over. Any orders under $150 will incur a $10 shipping charge and the product will be sent by Standard Australia Post or Courier.

 

Our Express Shipping

If ordered before 3pm Monday - Friday, your item will be shipped/booked that day via Australia Post, Couriers Please or TNT.

Sydney 1-2 Business Days

Canberra 1-2 Business Days

Melbourne 1-2 Business Days

Brisbane 1-2 Business Days

Adelaide 1-2 Business Days

Hobart 1-2 Business Days

Perth 1-2 Business Days

Darwin 2-3 Business Days

 

Please note that these are estimates, and actual delivery times may vary. Rural areas/outside metro cities may have slightly longer delivery times.

During sale and promotional periods please allow an additional day for dispatch.

NEW ZEALAND

Our Free* Express Shipping

If ordered before 3pm Monday - Friday, your item will be shipped/booked that day via Australia Post

Approx. 5 - 7 business days.

During sale and promotional periods please allow an additional day for dispatch.

*Free Shipping is for orders $150 and over. Any orders under $150 will incur a $10 shipping charge and the product will be sent by Express Australia Post.

 

DHL Express Shipping

If ordered before 3pm Monday - Friday, your item will be booked for pick up the following business day via DHL

Approx. 2-4 Business Days

 

New Zealand Customs and Duty fees

As we are based in Australia and you are buying from an Australian company, we therefore charge you for your Order in Australian dollars. The actual price charged to New Zealand customers will be subject to: (i) New Zealand GST; and (ii) the exchange rate applied by the payment provider you have used. You can find out more information at https://www.classic.ird.govt.nz/campaigns/2018/gst-policy-update-nz-consumers.html. New Zealand GST is subject to change in accordance with changes to NZ law.

Please note Orders shipped to NZ valued at more than NZ$1000 may incur duties, customs charges and fees (including GST on duty / freight) charged by the NZ Customs Service once the Order reaches its destination port. These amounts must be paid by you directly to the NZ Customs Service or its authorised service provider. Separate Orders placed on the same day may still be subject to the duties, customs charges and fees, as if they were the one order. You can calculate these expected duties, customs charges and fees using NZ Custom Service duty estimator.

Cloth & Co. is not responsible for and will not reimburse any of these charge and duties.

Customs charges and duties are the responsibility of the Customer and will not be refunded by Cloth & Co. There are limited times when only the duty and GST can be refunded to you by the NZ Customs Service. Please find out more here: https://www.customs.govt.nz/personal/online-shopping/

  

 

We will notify you if there are any delays or issues with shipping your goods within a reasonable time frame. Please don't hesitate to contact us online@clothandco.co if you have any queries.